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Paper Application

If you prefer a paper application, download HERE and submit by email or drop it off.

Job Overview
We are seeking a motivated and detail-oriented Service Writer to join our team. The ideal candidate will play a crucial role in providing exceptional customer service while managing marine service requests. This position requires strong communication skills, a solid understanding of mechanical services, and the ability to upsell services effectively.

Duties

  • Greet customers and assess their boat and water vehicle service needs, ensuring a positive customer experience.

  • Document customer concerns and relay information accurately to the service team.

  • Utilize auto service management software to track service requests and manage workflow efficiently.

  • Upsell additional services based on customer needs and boat condition, enhancing overall sales performance.

  • Coordinate with technicians to ensure timely completion of services while maintaining high-quality standards.

  • Follow up with customers post-service to ensure satisfaction and address any further needs.

Requirements

  • Proven experience in automotive, marine, implement, or powersport service writing or a related field is preferred.

  • Basic knowledge of mechanical systems, including basic understanding of engines, electrical systems, and drive systems.

  • Familiarity with estimating processes is a plus.

  • Strong sales skills with the ability to upsell services effectively.

  • Excellent communication skills, both verbal and written, to interact with customers and team members.

  • Ability to work in a fast-paced environment while maintaining attention to detail.

  • Proficiency in using service management software is advantageous.

Join our team as a Service Writer and contribute to delivering outstanding marine services while fostering strong customer relationships!

Job Type: Full-time


Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Flexible spending account

  • Health insurance

  • Paid time off

  • Professional development assistance

  • Referral program

  • Vision insurance

Service Writer

Competitive
Wages

Employee
Perks

Benefits
Package

Upbeat & Energetic
Work Environment

Paper Application

If you prefer a paper application, download HERE and submit by email or drop it off.

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