Parks Marina is seeking an experienced Parts Department Associate to assist one of the largest 2 location boat

sales and service departments in North America. The Marine Parts Department Associate supports the parts and service operations by assisting customers, technicians, and sales staff in finding and ordering the correct marine parts and accessories. This role combines product knowledge, customer service, and organizational skills to ensure timely and accurate parts fulfillment and inventory management.

Job Responsibilities

● Greet customers and assist them in finding the parts they are looking for, including answering questions,

educating on product usage and providing advice for maintenance and installation

● Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal

visibility and accessibility

● Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain

business when dealing with backorders, damaged parts or stock-outs

● Organize merchandise and participate in modifying displays to reflect current inventory, sales and

promotions

● Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash

sales

● Label different parts based on their function and price using predetermined methods for organization and

documentation

● Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full

refund

● Participate in accepting shipments of parts, sending orders to customers and documenting all inventory

that enters and exits the facility

Job Skills & Qualifications

Required:

● High school diploma or equivalent degree

● Able to quickly learn about a variety of parts

● Personable, friendly and willing to listen

● Individual must possess a positive attitude, have a high level of accuracy, be hard working, self-motivated

and demonstrate impeccable customer service.

Preferred:

● Three to five years of experience in parts and customer service

● Previous Point of Sale system experience

● Familiarity with stocking and organizing inventory

● Prior parts and computer experience

Job Type: Full-time

Benefits:

● 401(k)

● 401(k) matching

● Employee discount

● Health insurance

● Health savings account

● Paid time off

Compensation package:

● Competitive Compensation Based on Experience

● Bonus opportunities

● Live and work at the upper Midwest’s most beautiful resort destination!

Schedule:

● Overtime required Memorial Day-Labor Day

● Weekends and Summer Holidays as needed

Ability to commute/relocate:

● Okoboji, IA 51355: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person at Okoboji, Iowa

Resumes can be emailed to careers@parksmarina.com for consideration