Job Responsibilities

• Provide exceptional customer service to walk-in, phone, and email customers by identifying and supplying the correct marine parts and accessories.

• Support Service Advisors and Technicians by sourcing, pulling, staging, and issuing parts for repair orders.

• Create and maintain accurate work orders and parts transactions to ensure proper pricing on all customers and internal orders.

• Order parts from manufacturers and vendors while monitoring special orders, backorders, and expected delivery dates.

• Communicate proactively with customers regarding order status, availability, and delays.

• Receive, inspect, label, stock, and organize incoming inventory while maintaining accurate inventory records.

• Assist with physical inventories and investigate inventory discrepancies.

• Process returns, exchanges, and defective merchandise according to manufacturer guidelines.

• Coordinate daily with Parts, Service, Sales, and Marina Operations to prioritize customer needs and maximize efficiency.

• Operate point-of-sale and inventory management systems accurately.

• Assist with seasonal workload and perform other duties assigned to support operations.

Qualifications

• Required

  • High school diploma

  • Positive attitude, dependable work ethic, and team-first mindset.

  • Strong customer service and communication skills.

  • Organizational skills and attention to detail.

• Preferred

  • College Degree in Parts or etc

  • Marine equipment parts experience preferred.

  • Ability to lift packages and stand for extended periods of time.

  • Ability to learn manufacturer parts catalogs and inventory software quickly.

  • Proficient with computers and point-of-sale/inventory systems.

Schedule & Benefits

• Full-Time

  • In Person

  • Overtime required during Memorial Day through Labor Day

  • Weekends and holidays as business demands

• Benefits

  • Competitive pay based on experience

  • Performance bonus opportunities

  • 401(k) with company match

  • Health Insurance & HSA

  • Paid Time Off

  • Employee Discount

  • Opportunity to live and work in the Iowa Great Lakes region

Working Location: 24457 178th Street, Okoboji, IA 51355

Resumes can be emailed to careers@parksmarina.com for consideration