Parts Department Associate
Are you someone who enjoys helping other people and educating them on how things work? If you are friendly, outgoing and quick to learn about new parts and their functions, this could be the perfect job for you. As a parts salesperson, you will work as a member of our parts team to facilitate customer requests and provide them with information about our latest promotions. You will have the opportunity to learn about inventory management, better your math skills and develop organizational prowess through maintaining an orderly store. With persistence and a commitment to integrity, you have the ability to grow with the company and attain superior sales success.
Job Responsibilities
- Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
- Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
- Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs
- Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions
- Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales
- Label different parts based on their function and price using predetermined methods for organization and documentation
- Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund
- Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility
Job Skills & Qualifications
Required:
- High school diploma or equivalent degree
- Able to quickly learn about a variety of parts
- Personable, friendly and willing to listen
- Individual must possess a positive attitude, have a high level of accuracy, be hard working, self-motivated and demonstrate impeccable customer service.
Preferred:
- Three to five years of experience in customer service
- Previous Point of Sale system experience
- Familiarity with stocking and organizing inventory
- Prior parts and computer experience
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
Compensation package:
- Competitive Compensation Based on Experience
- Bonus opportunities
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends and Summer Holidays as needed
Ability to commute/relocate:
- Okoboji, IA 51355: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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Paper Application
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